A local receptionist appears to have decided that she is 100% comfortable giving uninformed medical advice over the phone to patients, who really would benefit from actually being booked in for an appointment instead.
Dr Sienna Teeto first became suspicious when patients started referring to long-standing receptionist Barbara as “Doctor Barbara” and noticed today that she seemed to be telling someone on the phone that flashes in their vision were normal.
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When confronted by Dr Teeto, Barbara was adamant that all she did was answer a few basic questions and that the patient will call back if things get worse.
“Listen, i’ve been doing this at least 30 years longer than any of these young docs, so if i think it’s fine for someone to stop their timolol, i’ll tell them”
Barbara. Receptionist and provider of unsolicited medical advice
